Returns & Exchanges
At The Sprouting Company, we stand behind the freshness and quality of our seeds and sprouting kits. If you are not completely satisfied with your purchase, we offer a hassle-free return or replacement process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief description of the issue to receive a Return Merchandise Authorization.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging to ensure they remain protected during transit back to our facility.
- 3.Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Replacement
Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method or ship out your replacement seeds.